Down Under Sports Refund Policy

Refunds are subject to the following limitations: a. Deposits A deposit may only be refunded if: (1) DUS does not accept an applicant to be a Participant, or (2) if a Participant cancels within three days of DUS's receipt of the deposit. Otherwise, all deposits paid are non-refundable and non-transferable. b. Trip Protection Any payment for the Travelex 360 Student Group Choice plan is non-refundable after a ten day review period. c. Additional Tours Payment for additional available tours, such as the Great Barrier Reef Escape, are non-refundable and non-transferable. d. Non-Deposit Refund Schedule i. For cancellation requests received by Down Under Sports between 71-95 days prior to the scheduled departure, an amount of $1,000 (plus the deposit amount) shall be non-refundable and non-transferable. ($300 + $1,000 kept) ii. For cancellation requests received by Down Under Sports between 70-46 days prior to the scheduled departure, an amount of $2,000 (plus the deposit amount) shall be non-refundable and non-transferable. ($300 + $1,000 + $1,000 kept) iii. All monies paid (including deposit) are non-refundable and non-transferable if a cancellation request is received by Down Under Sports less than 45 days prior to the scheduled departure date. (All payments kept) e. Removal of a Participant i. If DUS removes a Participant without cause prior to departure (except for cause of non-payment according to the Payment Schedule), the sole liability of DUS is to refund any monies paid by the Participant. ii. If DUS removes a Participant with cause, including for non-payment of scheduled installments, administrative charges will be assessed. If the removal for non-payment occurs after 95 days prior to the scheduled departure, the refund schedule above in Section 10(d) applies as if the removal were a cancellation. iii. If DUS removes a Participant or cancels a Participant's participation after departure, no refund will be made, and the Participant will be liable for all additional travel expenses incurred.

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